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administrative support associateNC office of state Human Resources9/1/2012 - Present | Raleigh,NC
This is a temporary to hire position gain more experience for permanent employment where I am responsible for the following duties:Answer phones regarding NC flex benefits program • Send emails to staff members and clients • Create Packets, Copies and brochures for supervisor and staff members • Researched about NC flex benefits package. • Took part in NC Flex vendor call.This is a temp to hire position.
Clerical AssistantExtraordinary Ventures Inc9/1/2008 - 5/1/2010 | Chapel Hill,NC
• Scanning and organizing client records, organizational records into database. • Entered event center client and organization contact information into Microsoft Excel. • Arranged event center brochures into report covers for clients and event director.
Outpatient rehabilitation volunteerWakeMed Health &Hospitals9/1/2008 - 5/1/2010 | Raleigh, NC
• Checked patients for appointments • Copied insurance cards and other patient evaluation materials. • Answered phones for patient account representative during the noon hour and at other times. • Contacted patients for appointment reminders. • Cleaned and put away after patients are completed with therapy sessions. • Hole punched documents needed for therapy sessions. • Assembled charts for new patients. • Gathered data about cleaning agents for medical data safety sheets • Learnt how to fill and check the hierolater and splint machine before patient use. • Typed instructions for usage for equipment, evaluation reports and other information for therapists.
Administrative assistant and receptionist internInspire Incorporation10/1/2007 - 5/1/2008 | Raleigh, NC
• Answered phone calls from clients inquiring about spa treatments and company policies • Scheduled appointments for clients. • Completed administrative tasks such as creating excel spreadsheets of contact information of present clients used to advertise services to future clients and customers.
Classification and benefits assistant internNC Department of Environment and Natural Resources5/1/2006 - 8/1/2006 | Raleigh, NC
• Filed IRA, Relocation position, immigration and salary documents • Organized new employee job descriptions into folders • Compiled and brainstormed ideas that may be used new employee orientation which includes summary of benefits information. • Took active part and sat in on actual benefits meeting with benefits manager and other staff members. • Read various job descriptions and typed up summaries highlight key duties of the position • Researched the differences between North Carolina Smart Choice and health smart on the state health pan website and wrote an article about it for the Human Resources department newsletter. • Also worked with employee development program coordinator to determine the importance of workplace harassment. • Served as a fill in receptionist- Answered phone calls for the HR receptionist during the end of the work day and noon hour