Madhavi Rao

Work Experience

• administrative support associate

  NC office of state Human Resources
  9/1/2012 - Present  | Raleigh,NC

  This is a temporary to hire position gain more experience for permanent employment where I am responsible for the following duties:Answer phones regarding NC flex benefits program • Send emails to staff members and clients • Create Packets, Copies and brochures for supervisor and staff members • Researched about NC flex benefits package. • Took part in NC Flex vendor call.This is a temp to hire position.

• Clerical Assistant

  Extraordinary Ventures Inc
  9/1/2008 - 5/1/2010  | Chapel Hill,NC

  • Scanning and organizing client records, organizational records into database. • Entered event center client and organization contact information into Microsoft Excel. • Arranged event center brochures into report covers for clients and event director.

• Outpatient rehabilitation volunteer

  WakeMed Health &Hospitals
  9/1/2008 - 5/1/2010  | Raleigh, NC

  • Checked patients for appointments • Copied insurance cards and other patient evaluation materials. • Answered phones for patient account representative during the noon hour and at other times. • Contacted patients for appointment reminders. • Cleaned and put away after patients are completed with therapy sessions. • Hole punched documents needed for therapy sessions. • Assembled charts for new patients. • Gathered data about cleaning agents for medical data safety sheets • Learnt how to fill and check the hierolater and splint machine before patient use. • Typed instructions for usage for equipment, evaluation reports and other information for therapists.

• Administrative assistant and receptionist intern

  Inspire Incorporation
  10/1/2007 - 5/1/2008  |  Raleigh, NC

  • Answered phone calls from clients inquiring about spa treatments and company policies • Scheduled appointments for clients. • Completed administrative tasks such as creating excel spreadsheets of contact information of present clients used to advertise services to future clients and customers.

• Classification and benefits assistant intern

  NC Department of Environment and Natural Resources
  5/1/2006 - 8/1/2006  | Raleigh, NC

  • Filed IRA, Relocation position, immigration and salary documents • Organized new employee job descriptions into folders • Compiled and brainstormed ideas that may be used new employee orientation which includes summary of benefits information. • Took active part and sat in on actual benefits meeting with benefits manager and other staff members. • Read various job descriptions and typed up summaries highlight key duties of the position • Researched the differences between North Carolina Smart Choice and health smart on the state health pan website and wrote an article about it for the Human Resources department newsletter. • Also worked with employee development program coordinator to determine the importance of workplace harassment. • Served as a fill in receptionist- Answered phone calls for the HR receptionist during the end of the work day and noon hour